Privacy Policy

Who we are

Our website address is https://advanceecotech.com (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products

1. Information We Collect

Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, shipping address, billing address, and payment information when you:

• Create an account on our website
• Place an order
• Subscribe to our newsletter
• Contact our customer service team

Non-Personal Information: We may also collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping, handling returns, and providing customer support.
• Communication: To communicate with you about your order, account, and any inquiries you may have.
• Marketing: To send you promotional materials, newsletters, and other communications (you can opt out at any time).
• Improvement: To improve our website, products, and services based on your feedback and usage patterns.
• Security: To protect our website, detect fraudulent activities, and ensure the security of our operations.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, and servicing you (e.g., payment processors, shipping companies).
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and personalize your experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some parts of our site may not function properly without cookies.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete personal information.
• Deletion: You can request deletion of your personal information, subject to certain exceptions.
• Opt-Out: You can opt out of receiving our marketing emails by following the unsubscribe instructions in those emails.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those third parties.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: admin@advanceecotech.com
• Phone: +65 806 168 29